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A broad term used to describe work that supports a company but doesn't create a material good is "business services." A significant business service that serves numerous other business services, including purchasing, shipping, and finance, is information technology (IT).
A effective business service matches an organisation's IT resources with the requirements of its staff and clients, supports business objectives, and makes it easier for the business to be profitable. The provision of an employee self-service portal to facilitate communication, the establishment or updating of an IT service catalog, and/or an audit of IT infrastructure procedures are frequently used to document the value that an IT department contributes to the company.
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